Effective Date: May 2026

This Privacy Policy explains how Karma Cigar Bar (“we,” “us”) collects, uses, and shares information when you visit karmacigar.com, place an order, or interact with us. By using our website, you agree to this policy.

1. Information We Collect

Contact and account information — name, email, phone number, billing and shipping address.
Order and payment information — items purchased and payment details processed by our payment provider. We do not store full card numbers on our servers.
Age-verification information — to confirm you are 21+, our third-party verifier (AgeChecker.net) checks information you provide against public records; if needed, you may submit an ID, which is handled by the verifier and not stored on our servers.
Device and usage information — IP address, browser type, and site activity collected through cookies and similar technologies.
Communications — information you share when you contact us or opt in to email/SMS.

2. How We Use Information

We use information to process and deliver orders, verify age and prevent fraud, provide customer service, send order updates, send marketing (only with your consent), comply with legal and tax obligations, and improve our website.

3. How We Share Information

We share information only as needed with service providers who help us operate, including our payment processor, age-verification provider (AgeChecker.net), shipping carriers, and our email/SMS and CRM tools.

We may also share information to comply with the law or protect our rights. We do not sell your personal information.

[CONFIRM the list of providers matches what you actually use.]

4. Cookies and Tracking

We use cookies and similar technologies to operate the site, remember preferences, and understand usage.

You can manage cookie preferences through the cookie banner on our site or your browser settings.

5. Email and SMS Marketing

If you opt in, we may send promotional email or text messages. You can unsubscribe from email at any time via the link in any message, and from SMS by replying STOP.

See our SMS Terms for details. Consent to marketing is never a condition of purchase.

6. Age Requirement

Our store is intended for adults 21 and older. We do not knowingly collect information from anyone under 21, and we do not knowingly sell tobacco products to minors.

7. Data Retention

We keep information as long as needed to provide our services and to meet legal, tax, and compliance obligations, then dispose of it securely.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain uses.

To make a request, contact us at dhiren@karmacigar.com and we will respond as required by applicable law.

[ATTORNEY REVIEW — because we ship nationwide, several state privacy laws (e.g., California’s CCPA/CPRA and others) may apply; counsel should confirm which apply and any required disclosures.]

10. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices; please review their policies.

11. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the website after changes are posted means you accept the updated policy.

12. Contact

Karma Cigar Bar
850 W. 81st Ave., Merrillville, IN 46410
Phone: 219-226-3038
Email: dhiren@karmacigar.com

This Privacy Policy works together with our Terms & Conditions, Shipping Policy, Returns Policy, and SMS Terms.

Privacy Policy